Matchbook is a sport betting exchange that specializes in horse racing, greyhound racing, soccer, and American football. They also feature a live betting section and casino; in addition, their main page contains links to their special sections: sports podcasts and Insights. The latter is dedicated to forecasts and news that might be helpful for sports betting.
Matchbook is regarded as one of the best online betting exchanges; established in 2005, it has gained a great deal of trust from its customer base during all these years and has made a huge input in terms of platform development.
Matchbook works under the license of the Alderney Gambling Control Commission; for UK players, they are also registered with the UK Gambling Commission.
They have widgets of both regulating authorities right on the website; Matchbook is also a part of the Responsible Gambling.
Matchbook is owned by Triplebet Limited, Inchalla, Le Val GY9 3UL, Alderney. If you look at the list of registered bookmakers and betting exchanges on UK Gambling Commission and Alderney Commission websites, you will see that Matchbook licenses are valid and active, so this company can be trusted and works in a legitimate way.
Matchbook has partnerships with reputable jockey clubs and sponsors horse racing events in the UK and other countries that makes it look even more solid for potential customers and loyal clients.
Matchbook quick review: basic information
- License Holder: Triplebet Limited;
- Mobile app: available in the AppStore and Google Play;
- Welcome bonus: up to €30 if a deposit is made via a credit or debit card; currently unavailable;
- Online and live casino: available on the same website;
- Live streaming: available for certain events;
- Available countries: Albania, Algeria, Andorra, Angola, Argentina, Bahrain, Barbados, Bolivia, Botswana, Brazil, Chile, Colombia, Costa Rica, Croatia, Curacao, Cyprus, Czech Republic, Denmark, Ecuador, Finland, Georgia, Gibraltar, Guatemala, Hong Kong, Honduras, Iceland, India, Indonesia, Ireland, Japan, Kenia, Kyrgyzstan, Latvia, Lithuania, Lichtenstein, Luxembourg, Macedonia, Malta, Moldova, Mexico, Monaco, Montenegro, New Zealand, Peru, Qatar, Slovenia, South Africa, South Korea, Sri Lanka, Taiwan, The United Arab Emirates, The United Kingdom, Vietnam, and more.
Is it safe to use Matchbook?
As a betting exchange, Matchbook is responsible for providing its users with a secure experience. Their principle of work implies at prior that they have to monitor every bettor and prevent them from fraudulent actions or scams. They cancel deals that are considered unfair and may put a block on a deposit if they suspect that a user is involved in some fraudulent gambling schemes.
In terms of digital security, Matchbook has to comply with the rules of gambling commissions they are registered with.
Thus, they use the most modern methods of SSL security, which means that all payments are transferred via an encrypted way to keep all data safe and protected from leakage and any third-party involvement. Whatever payment method you use, Matchbook will send the funds to your deposit safely.
In addition, Matchbook is a participant of the Responsible Gambling Community and Gamblers Anonymous. These organizations provide help to addicted gamblers suffering from ludomania, and anyone can make an instant application to these committees directly from the Matchbook website main page.
Find out more in the Responsible Gaming section
Matchbook as a betting exchange: what is the difference between Matchbook and a standard bookmaker site?
If you have never heard of the term ‘betting exchange’, you will probably be confused about what Matchbook offers and how it works. However, it is not so complicated, and, on the contrary, if you stop for a while to learn more about exchange markets, you will see that it may become even more profitable for you as a punter.
To explain in simple words, online and onsite bookmakers offer the odds for different bets themselves.
They are based on the insights and the forecasts of their own experts, so, in short, the punters actually have no choice: they just bet with the available odds. The odds are determined before the sports (or any other) event starts, so the gambler knows beforehand the total sum of possible winnings. In other words, the customers of betting sites play against one bookmaker and the latter can not lose thanks to the margin, added to each winning. This means that whatever the amount of the prize is, the betting site will charge their margin from the player’s deposit and get their profit anyway.
When we talk about an exchange betting site, we mean that here the bettors play against each other; one player can offer a bet with an odd; if the other one agrees with this offer, he can back or lay this bet. Otherwise, the site allows the customers with verified accounts to create their own offer with the odds they determine by themselves.
What is the bonus for the platform in this case, if the account holders just bet with each other? Actually, they do not do this free of charge. The Exchange Platform is responsible for fair gambling and strictly monitors all deals between the bettors. This service is automatically held back from the amount on the deposit as a commission. Thus, you can decide how profitable are the different exchange markets you are trying to choose from, by comparing their offer regarding the commission. You have to note that every online exchange site charges a commission from each bet, not the winnings. Even if your bets lost, you will still be charged.
Matchbook com. All Rights Reserved. Website design and user experience
Since its establishment in 2005, Matchbook has obviously changed in terms of website design and usability. As soon as you enter the Matchbook website, you get all the necessary information and links on hand. Even if you are not quite aware of how betting exchanges work, you can easily navigate the site to learn about this betting way.
On the left hand, you will find the most popular sports for betting on, links to Matchbook casino, and a complete list of sports available at the betting exchange. Current events are displayed in the middle of the page, and on the right hand, there are tools for a punter: a bet slip, live chat, FAQ section, and settings, where you can choose convenient currency and odds type.
Matchbook offers six currencies: USD, EUR, CAD, AUD, HKD, and GBP. The selection of odds includes American odds, decimal odds, Hong Kong, and Malaysian odds.
Matchbook mobile experience
Matchbook developers took care of providing the ultimate performance on the mobile platforms on the same level the customers get on the PC browsers. There are several dedicated mobile apps that can be downloaded for free for different mobile platforms.
The mobile app is available for Android (two versions for different countries), iOs and Mac computers.
Matchbook allowed countries
The primary customer base of Matchbook is Great Britain and Ireland. However, the residents of Canada, Australia, Albania, Hong Kong, some European countries like Cyprus, Latvia, the Czech Republic, and a range of other countries, around forty in total, can create their markets and make bets choose odds with Matchbook. The licenses held by Matchbook do not cover the United States and most parts of Europe.
Matchbook deposit methods review
Matchbook has certain advantages in terms of payment options, however, several drawbacks also exist.
Firstly, there are multiple reviews of the withdrawal payments: users complain that they get their funds paid after quite a long time of waiting for confirmation from the betting exchange. In addition, Matchbook sometimes charges extra withdrawal fees. The final thing that might be annoying for the users of e-wallets is that they can not claim a welcome bonus if they use any deposit methods but a credit or a debit card.
You can use the following payment methods with Matchbook:
- Bank cards: Visa/Mastercard credit and debit cards;
- E-wallets: Neteller, Skrill, Paysafe;
- Bank transfer.
When you make a deposit, you do not have to pay any extra fees and all payments arrive instantly. However, when you use the same methods for a withdrawal, you will have to pay a commission of €10 for cards, and €28 if you use Neteller/Skrill wallets. Withdrawals typically take up to several days.
Matchbook betting exchange: betting options, sports markets, commission rates
The most valued thing about Matchbook is its low commission rate. Generally, it varies from 1 to 2%; Matchbook offers different commission rates for players from the UK and other countries. In addition, the are discounts for commission if you are a loyal customer and bet regularly.
The maximum commission is still lower than other betting sites and exchanges have.
The best offers in terms of odds and betting markets that a customer can get at the Matchbook exchange are focused on:
- American football;
- Ice hockey, and horse racing.
There is a solid choice of betting markets; you can opt for different types of handicaps, including Asian handicaps with different options and some alternative handicaps for tennis and basketball.
Experienced punters usually praise horse racing events available at Matchbook. You will not find any exotic bet offers, but payouts for the existing horse racing markets can be pretty high.
As a betting exchange, Matchbook is more profitable than a standard betting site and if you just begin to learn about betting on sports online, it might become a very friendly platform to start with. The minimum bet you can place starts from €2 EUR, which is not the lowest amount overall; however, high odds and low commission fully compensate for this inconvenience.
Before betting with Matchbook, make sure you understand the site interface clearly: it does not take much time to understand all sports markets and total layout, but it can still be tricky if you are not used to online betting with an online exchange.
For instance, you should note the difference between back and lay bets, highlighted in different colors for your convenience.
Live betting at Matchbook sportsbook
If Matchbook can be called one of the best sites in terms of pre-match betting options and odds, it is pretty average for live markets. Even though almost all events found in the pre-match betting exchange will also appear in the play-in mode, the odds are pretty low here. The absence of a decent live streaming function (it is added to Matchbook but is not available for all the events and sometimes shows a poor performance) also shows that live betting is not at all the main focus of Matchbook, so probably you can try live sports betting at this site just for the diversity of your experience.
For instance, there are no options for live horse racing; however, this can not be called a significant drawback as generally, it is not a popular betting format for horse racing. What is nice about Matchbook live section is the very convenient Cash Out.
Live lineBesides, Matchbook managed to create a very modern visual table of the game process and possible wins and losses of the traders with an option of immediate cashout.
Matchbook betting exchange welcome bonus
As it might seem complicated to sort out all sports markets and services that Matchbook can offer, each new customer can get a welcome bonus of £30 in the form of a risk-free bet. Make sure you top up your new account using a debit or a credit card; otherwise the risk-free bonus can not be claimed.
How does it work? You create an account and use a promo code in a relevant field during registration. After your account is created, Matchbook account managers check your documents to verify an account and confirm that the free bet bonus is available.
When you get a bonus, you can try to make your bets on pre-match or live sports betting markets risk-free.
This bonus will allow you to spend minimum amounts and get an idea of how online betting works.
Right at the moment, the welcome bonus for the 1st deposit for a newly registered account is not applied, and there is no information, whether it will become available again in the future. There is a chance there will be some new free bets or 100% match promotions. If we track past records of Matchbook, we will see the bonus offer changed several times through this sports betting exchange’s existence. They changed their bonus offer and gave free bets for a while; then it became available exclusively for UK customers and now they do not give a free bet or any other bonuses.
Matchbook casino: games, promotional offers, mobile casino
Matchbook has a separate section with a casino and a live casino. They are more generous in terms of special offers and bonuses for newly registered customers and loyal players. You can receive a 100 percent match bonus for a deposit of €100 (or currency equivalent) and use it for a good range of casino games; the payment methods for the casinos are the same as for the bet section: bank transfer, cards, and e-wallets. However, the casino promotions are available for the UK and Ireland customers at the moment; the others will have to bet and play casino without any welcome bonus.
The classic casino features a range of popular table games, powered by the Matchbook developers. The games include Combat, Baccarat, Classical and Progressive BlackJack, European and American roulette, and the selection of poker games: Bonus Poker, Pai Gow Poker, Caribbean, and Red Dog poker. You can make a minimal bet in casino games from $0.01.
Matchbook casino also has numerous slots by such major software providers as Netent and Red Dog. You will not find thousands of slots like at the most popular casinos. However, there is still a choice. You do not need to download any special software on your PC or mobile phone, as all casino options are designed for instant gaming right from the PC or mobile browser.
If you are a poker fan, Matchbook has a section of video poker games: there are only three titles: Jacks or Better, Deuces Wild, and Jacks or Better Double Up. If you want to experience live dealer gaming, you can visit the live casino of Matchbook, where Evolution Gaming provides most games. It has live dealer poker rooms, roulette, blackjack, baccarat, and miscellaneous games like live monopoly, Football Studio, etc.
Overall, Matchbook sports betting seems more thrilling than playing their casino: they have a significantly wider choice for betting markets than casino games. However, it is still a decent option with a kinda limited selection for new gamblers who are not avid fans of slots and other casino entertainment.
Matchbook Customer Support review
Matchbook customer service works in three standard ways: they have a live chat, you can call them by phone, or contact them via email. According to the customer s opinion, the account managers and customer support employees reply quickly; you can get a reply in a live chat in a matter of one – ten minutes, the same thing is with the phone calls; if you send an email, it may take up to 30 minutes to receive feedback. You can find the live chat and other contacts of Matchbook customer support in the top right-hand corner of the site.
Customer service does not work 24/7, though; you can get through daily from 9 a.m. till 3 a.m.
If you do not speak English, it might be tricky to communicate with the customer service staff, as it mainly has English-speaking managers.
There are no mobile phone numbers available to contact Matchbook exchange and casino via WhatsApp or other messengers, so you can use only a British phone number.
If you have any issues contacting Matchbook, they have a convenient search tool and detailed FAQ section where you can read much information from account creating and verification to the explanation of how free bets, bonuses, deposit methods, regular and live markets work. You can also learn more with Podcast and Insights services available on a separate page.
Last updated on 07 Oct 2021 - 17:01