Cashpoint is a Maltese bookmaker available for German and Austrian customers and a range of other European and Asian countries. Our review contains updated information actual for 2021. It includes information on the activities available at Cashpoint, their banking options, desktop and mobile experience, customer services, and overall performance with weak and strong sides.
To make it clear from the beginning, we have to mention that we regard Cashpoint as a good sportsbook, which requires some development to be ranked higher, though. Overall, the Cashpoint website and mobile app feature a bit modest and decent sportsbook available for a small range of countries that can sometimes surprise you with good odds if you are qualifying to register with them.
Cashpoint Overall Info 2023
Cashpoint is one of the industry’s veterans: it appeared on the gambling market in 1996 and operated as an online bookmaker since 2000, which leaves no doubts regarding its legal status. It has a decent choice of betting markets and used to be a casino platform, too; however, they do not offer any casino games at the moment, which they will probably fix later. Their min deposit starts from $10, which is quite affordable for a broad audience; among the other advantages is their modern betting app, excellent offers in terms of odds, generous action line for significant sports, including live markets, and welcome first deposit bonuses.
Home page
What we did not like about Cashpoint is the lack of live streaming services, limited methods of contacting customer support, absence of cryptocurrency deposits, and no choice of language and odds format: you receive a platform in English with decimal odds, and it is not customizable.
Website and Design
Even though there is nothing extra in terms of design, it is not too intuitive: you have to navigate sportsbook services in an embedded window that takes only a part of the whole page. Such a solution takes time to get used to, but after a time, it becomes clear how to find required links and make bets. As the site works quickly and there are no lags and crashes, we can gloss over a strange layout of the sports betting services.
What is more critical, Cashpoint is a long-established company founded in 1996 with headquarters in Malta.
This allows them to provide the customers with lucrative betting odds for in-play and live betting markets, determine fair betting limits, and offer bonus options for the new and existing customers. This sportsbook covers all major sports and also has betting markets for a range of specific disciplines, but they do not focus on them much.
Sports betting line example
To be precise, we will give the complete list of disciplines you can bet on with Cashpoint:
- Soccer;
- Tennis;
- Ice Hockey;
- Handball;
- Volleyball;
- Baseball;
- Basketball;
- eSports;
- Futsal;
- Table Tennis
- Rugby;
- Waterpolo.
As you see, the list is quite limited; generous choice of markets is not one of Cashpoint pros, but there is a chance to see better betting odds.
But the bookie offers good markets for football
Overall, the site leaves an impression of a good and trusted platform with interesting offers for betting activity. However, there are no casino games at all: they used to feature them before, but no options for roulettes, blackjack, poker, or anything of this kind are currently available.
Let’s have a more detailed look at the sports betting services and other crucial points.
Odds
Cashpoint claims to give the best odds for most events, and generally, they keep their promise.
All bookmakers always offer worse odds than they really are, and Cashpoint does not lower them significantly.
Besides, they provide you with the odds list: you can choose between the daily offer, the weekly offer, the top leagues, and the overall offer and download the complete list in PDF format.
Depending on an event, the margins can vary from very low, less than 5%, to a pretty high of about 9%, so be careful to find valuable odds before placing any bets. Using the betting promotions, you have high chances to make lucrative bets with Cashpoint, as their odds often turn out to be very profitable.
Betting odds:
| Average commission | Commission in the prematch | Live commission |
|---|---|---|
| 6.5% | 6-8% | 7-9% |
Is Cashpoint a scam or not?
Taking into account that Cashpoint has existed on the gambling market for many years now and has a range of pretty positive feedback from its loyal customers, we can certainly claim they are not a scam.
They operate as a fair and responsible bookmaker.
However, we found a couple of negative reviews from the customers who complained about the withdrawal process. According to them, the payout was supposed to proceed within one working day, but Cashpoint failed to do this and, what is more, zeroed the accounts. After the dispute, they finally made a refund, though, and maintained negotiation with customers until the agents finally solved the issue.
In such a situation, we still regard the website as a trusted place and suppose that such mistakes can arise due to a human factor which is inevitable no matter the business is, and we would not rush to give Cashpoint a high bad trust score.
Payment systems
Cashpoint website is pretty generous in terms of payment options: you can pay with the following methods:
There are no cryptocurrency options, so Cashpoint is suitable for gamblers preferring fiat money. Withdrawals can take up to three working days, and there are also fees from 3% to 5%, depending on the chosen payment method. However, it is almost impossible to find the range of banking methods on the website, and it obviously lacks a special comprehensive section dedicated to payment options and all terms and conditions of using them.
Cashpoint Apps
The website is adapted for mobile browsers, but they went further and created a dedicated app available for iPhones and Android phones. All betting options are the same in the mobile app, so it can completely replace the desktop browser version.
Mobile apps
Besides the full collection of markets, you also have access to a range of features the Cashpoint desktop site has: the Mentor, which tracks your time and money spent with an app, cashout function, and cash points that you collect for a VIP program status.
Besides, when you download the Cashpoint app and sign in, you receive a special mobile bonus of €15 as extra cash to the first mobile deposit from €10. When we tested the app, we found no issues with the performance speed and no crashes. You can get an app via AppStore directly or download the Android version from the official Cashpoint website.
Inside Cashpoint
We personally check each bookmaker to review it fairly: we register at the website just like the regular customers, wager on various sports, and see how fast bookmakers pay out the winnings, if the promotions are fair and how a support team works.
Registration on the site
Besides, we are in contact with the website and mobile app managers who willingly provide us with information on their work, so we are aware of Cashpoint’s operations first-hand and also regularly monitor the site’s performance from a client’s side.
Countries & Languages
The range of countries allowed to gamble with Cashpoint is quite limited; among the main customer pool, there are the following:
- Germany;
- Sweden;
- Norway;
- Canada;
- The Netherlands;
- New Zealand;
- China;
- Latvia;
- Czech Republic;
- Qatar;
- Gibraltar;
- The United Kingdom.
The site is available not only in English but also in 9 more languages.
Language selection menu
Licenses
Cashpoint works under the license of the Malta Gaming Authority, which is a perk for new customers. Maltese license is not the easiest one to get. The licensing organs have strict requirements regarding data protection, the financial status of the applicant, and their experience in the gambling business. Besides, they are willing to negotiate with the customers directly if the sportsbook’s customer support team can not help them and regularly supervise if the website meets the requirements.
Customer support
We were pretty disappointed with Cashpoint’s approach to customer service. The first thing that is inconvenient is that you do not have any contact links in a visible place: you have to find the Help section first and then click on the Contact button.
When you finally reach the customer support page, it turns out that there are no ways of contacting Cashpoint but via their email address support@cashpoint.com.
No phone and live chat are available, and besides, they can help you during a limited period of the day: from 9 a.m. until 11 p.m.
If you compare this to the top-rated bookmakers, who have live chats and phones working round the clock, you will not be entirely satisfied with what Cashpoint offers.
As an alternative, you can use the FAQ section, which compensates for the lack of contact methods a bit: it is pretty comprehensive and covers most of the essential points.
Compare with Top
Let’s see if Cashpoint can be the next top betting website and the difference between them and our best-ranked online sportsbooks and casinos.
First of all, we chose the top bookies for their selection of activities. When we compare Cashpoint to such gambling leaders as 1Win, Unibet, or William hill, we can not determine Cashpoint rating as high as for the mentioned platforms because a sportsbook limits their services. So does it have any advantages as a bookmaker compared to the top-three websites?
Cashpoint vs. Unibet: we recommend you shop the lines before making a choice between these two bookies: they have a more or less similar selection of sports disciplines, and the odds vary depending on an event or a sports type. For instance, Unibet gives better options for soccer leagues, but Cashpoint offers more markets and higher odds for tennis.
Cashpoint vs. William Hill: William Hill is a larger bookie, and there are more betting markets for most sports, but you can sometimes find more lucrative odds at Cashpoint. If we compare Cashpoint vs. Unibet, the latter one is better in terms of payment options and bonuses, and they also have a range of exotic bets for popular events.
Last updated on 17 Feb 2023 - 13:18
