5Dimes is a remote bookmaker based in Costa Rica; it is pretty familiar to sports bettors in Europe and has a large customer pool in Italy, Austria, Germany, Estonia, and more. Before 2020 the main 5Dimes target was the US betting audience, and its sportsbook, casino, bingo, and poker rooms had attracted the US and Canadian gamblers for years before the brand exited the market last year. In this review, we will focus on the 5Dimes mobile experience.
Is 5Dimes mobile legal?
There are no special limitations for 5Dimes mobile: it has all the same terms and conditions as the PC website version. Both work under the Costa Rican gambling license, and the site regularly goes through various audits: you can be sure that your experience is safe and all games are fair.
However, if your local jurisdiction does not allow online sports betting, or casino games, or both, 5Dimes, a legitimate offshore sportsbook, will still be illegal for your country.
Luckily, it blocks access for most users from restricted regions, but if you opt for VPN or proxy, you might have issues with withdrawals later, so we don’t recommend such measures.
States where it’s legal to use 5Dimes
In 2020, 5Dimes announced it left the US market and gave bettors a month to withdraw all funds from active accounts. Such a decision was related to the license issues, and there is a high chance 5Dimes will get back later after some updates. Probably, it will collaborate with some US sports betting brands to perform as an official local sportsbook.
When 5Dimes was an offshore US bookmaker, it accepted bettors from all states. As an offshore bookie, it didn’t have any local licenses and was available everywhere in the USA and Canada. We’ll see what they will do next: probably, things will change after 5Dimes comeback.
What do you get on the app?
To start, we must make things clear: 5Dimes doesn’t have a native mobile app. Instead, gamers can access their online betting mobile site that mirrors the main version. Although a dedicated app for iOS and Android is usually a safe and more convenient solution, the 5Dimes mobile site is pretty well adapted for every mobile device. Let’s see what you can get on this mobile site (we’ll call it app further in this review, but mind that we don’t mean the downloadable one).
NB! All 5Dimes apps in Google Play and App Stores are developed by third-party companies and are not real-money gambling apps
Among the best features of the 5Dimes mobile app is its design: although it might seem a bit old-fashioned and probably requires some update, it’s still clear and easy to navigate. Besides, it provides you with all the advantages you can find at the 5Dimes site:
- A large selection of sports and non-sporting events, including very niche ones;
- In-depth coverage of many events and exotic single and multiple bets;
- Competitive odds and regular reduced juice offers;
- High betting limits;
- A very diverse casino library with exclusive 5Dimes titles;
- Helpful customer support available 24/7;
- A generous bonus program including referral bonuses;
- Impressive cybersports lines;
- Crypto deposits and withdrawals.
The main 5Dimes feature is its odds: in fact, it became mainly famous for its regular reduced juice offers and profitable betting options overall. Of course, not all odds are equally high, and the best markets are available for the top NBA, NFL, and European soccer games. The standard margin for the mentioned events varies from 4% to 5% and can fall to 3% when there is a boosted odds promotion.
However, 5Dimes policies don’t allow you to check the odds if you don’t have an account, so you can use various odds trackers and comparison sites to shop the lines and see if there is something for you.
How does 5Dimes Mobile App Work?
Basically, it is not different from the main website: the same sign-up and login options, sports betting markets, casino and poker libraries, etc. The navigation is a bit different: the mobile version is adapted for a smaller display, and the layout looks more like one for a native app. Let’s speak about how to use the 5Dimes app in more detail.
Can you download a 5Dimes app? Available on mobile, Android & iOS
As we mentioned before, you can’t download a 5Dimes app: there is simply no downloadable software for PCs and smartphones. Instead, you just enter your mobile browser, type in ‘5Dimes.eu’ in the search bar, and you are here: all that you need is to register or sign in to your account.
If you want to log in to 5dimes Mobile Portal, then there’s a very simple way to do it.
Suppose you don’t have a 5Dimes account. Can you create it using the mobile app? Yes, exactly. The procedure is very straightforward and quick, although 5Dimes doesn’t offer a one-click solution.
To register at 5Dimes, you must follow several simple steps:
Step 1:
Press the login button in the right upper corner.
Step 2:
Enter your personal details: name and last name, phone number, country, home address, and email. To secure your account, you must also invent a four-digit pin code: you will use it to contact customer support later.
Step 3:
Press the Create Account button. You are ready to make your bets at 5Dimes!
How do I deposit with 5Dimes?
As a global gambling site, 5Dimes could have been a bit more generous in terms of banking methods. However, they are probably focusing on gamblers who prefer using cryptocurrencies, and it’s the main reason why the choice of fiat options is so modest. If you are not into crypto, you can use standard payment options as follows:
- Visa/Mastercard credit and debit cards: deposit only;
- Money order: withdrawal only;
- Bank transfers: withdrawal
It turns out that the only alternative to card deposits is Bitcoin, and it gives you much wider opportunities. If a credit or debit card deposit allows you to add from $50 to $500, 5Dimes accepts up to $10,000 in Bitcoins (depending on the current USD rate).
Overall, we don’t find the 5Dimes banking system too convenient: it might repel bettors who don’t want to deal with cryptos. However, if we consider the 5Dimes app as a special cryptocurrency sportsbook, the situation looks better, but some more alternative currencies in the cashier wouldn’t hurt.
| Payment method | Minimum deposit | Commission fee |
|---|---|---|
| Visa/Mastercard credit and debit cards | $50 | None |
| Money Order | – | $80 |
| Bank Wire Transfer and Sportsbook Transfer | – | None |
| Bitcoin | $50 | None |
Latest Bonuses
5Dimes Mobile Bonus
While the payment options are very limited, the bonus system is more than attractive. 5Dimes mobile site doesn’t offer any special offers for those who opted for an app instead of a website but gives access to the whole selection of promos. There is almost everything a bookmaker can suggest: from a welcome bonus for sports bettors to various rebates, reload, and boosted odds promotions. And yes, casino lovers can get some gifts, too! Note: you need to contact customer service agents to activate some of the bonuses. You can find all terms and conditions on the Promotions page in the 5Dimes app.
We gathered them all in the table below:
| Bonus Type | Bonus Amount |
|---|---|
| Welcome Bonus | A 50% match up to $200 |
| Reload Bonus | A 20% reload bonus of up to $500 |
| Reduced Juice Reward | Boosted odds for selected market, the price may vary |
| Rebate Bonus | A 20% cashback on the losses |
| Cash Back Reward | A 21% cashback on casino and live dealer casino losses |
| On the House | An eigth deposit fulfilled free of charge |
| Referral Program | A 20% bonus of a friend’s deposit |
What could be improved on the mobile app?
Well, the most obvious one — it could be an actual app, not a mobile site. However, not that the 5Dimes mobile version is perfect: we found a couple of pretty significant cons related to user experience.
For instance, some of the pages are poorly adjusted to smartphone screens. It makes it impossible to navigate pages properly and spoils the whole view, after all. Another drawback might be repelling for new customers: 5Dimes doesn’t publish the lines, odds, or at least available sports on their website. Thus, you need to sign up to shop the lines and understand if the offer is overall suitable for you. Luckily, you got some reviews like ours, but it’s not enough for many bettors.
Finally, the number of payment options could be much wider for sports bettors worldwide. Although 5Dimes is a trusted brand, such a selection of banking methods looks a bit suspicious and doesn’t inspire much trust.
Is the 5Dimes app safe?
Just as safe as the PC website. With the latest encryption protocols and certificates, 5Dimes ensures users their data will be safe and sound after all. It’s essential from the moment you start registering: 5Dimes immediately asks you to provide them with many private details like name and address, and later you will share your passport copies and, of course, payment data.
Don’t worry. All these things won’t go anywhere else: 5Dimes is strict about keeping data and won’t transfer it to any third party. It’s hardly possible that someone steals it, too, so no matter if you use a mobile app or a site: you are protected.
5Dimes Poker App
5Dimes Poker App, or how they call it Grand Poker Room, is actually one of the mobile site sections available for all registered users. However, you can install 5Dimes poker software for Windows or Mac.
When you register to 5Dimes poker, you enter the Grand Poker Network, one of the popular, trusted poker networks in the USA and worldwide.
However, you might be rather disappointed when you find out that the traffic is not the heaviest one, and the stakes are not so high to be interesting for professional pokerists. In fact, the most popular options are the No-Limit Texas Holdem and Pot-Limit Omaha, with micro stakes cash tables, and most tables are spare even during peak hours.
If you are a recreational player, it is probably the best option for you: no high-rollers, no professionals with some complicated poker tools who will take your money and go after a couple of rounds. The community welcomes newbies and gives all opportunities to learn how to play without spending much, so if you are a pro and want to hunt fish, you will hardly end up snatching large sums.
Besides cash games, you can try Sit and Go tournaments. What is more, all tournament participants get a 100% Rakeback. Speaking about the rake, it’s pretty good here compared to other remote poker rooms, and the number of promotions like freerolls or guaranteed-prize MTTs is also lucrative enough to join 5Dimes.
Customer Support
The opinions of 5Dimes customer services are controversial. On the one hand, there are some reviews claiming they are good and helpful. On the other, some users leave negative feedback about the support and mainly complain about withdrawal delays. Yes, to make a withdrawal or confirm your account, you need to contact the customer support agents anyway, so dealing with them is inevitable.
This is why we decided personally check them and ask some test questions before we make up our opinion. To do it, we went to the app and saw the following contact methods available right on the mobile site:
- Toll-free phone lines;
- Live chat;
- Email;
- Social networks: Instagram, Facebook, Twitter.
The good news was that the support works 24/7, so your time zone doesn’t matter. We were pleased to receive an instant reply to the chat: at least you can reach the agents urgently. As we didn’t have any particular issues, we couldn’t go further to check how they solve complicated problems, but what we saw made us think that the 5Dimes team is well-trained and professional — at least when it comes to standard questions and requests.
What is especially convenient is that you can choose a department where you can apply: it makes the whole communication quicker and easier. Depending on what issue you faced, you can reach the following departments:
- 5 Dimes Bonuses and Rewards;
- Deposits;
- Withdrawals;
- Poker Issues;
- Account log in problems;
- General Questions.
A help center with the most frequent questions is also here, so you won’t feel helpless in most cases. Still, the withdrawal delays and no help from the support in such a situation spoil the experience, although it is, unfortunately, a pretty standard situation for many bookies.
Conclusion
If you didn’t know, 5Dimes started as an online casino — yes, there were no sports betting lines when they just began. No wonder it remains a top-notch casino platform and offers a great variety of RNG and live dealer games at their site and mobile app. However, sports bettors will find plenty of things to do as well: if you are into exotic betting with progressive teasers, pleasers, if bets, alternative totals, and handicaps, you are welcome to give 5Dimes a try.
Unfortunately, the mobile site quality is not the best, and it’s pretty disappointing for a large brand like 5Dimes.
However, if your prior aim is a top-notch sports betting experience, high odds, and lucrative bonuses, you might probably close your eyes to all these inconveniences and will be more than satisfied.
To sum up, you will like 5Dimes sportsbook if you are used to cryptocurrencies, want access to high betting limits and one of the best odds for many markets, and appreciate in-depth coverage. The casino is suitable for literally all gamblers types, and the 5Dimes online poker room will be a great place for rookie players to make their first steps.
FAQ
Is 5dimes app legit?
Yes, 5Dimes works under the official gambling license of Costa Rica and provides users with fair and legal sports betting options. In most cases, it doesn’t accept customers from countries that ban online gambling, but there might be exceptions. Thus, it’s important to know your local sports betting and online casino gambling laws before joining 5Dimes.
Where can I download a 5dimes app?
No, you can’t: 5Dimes doesn’t offer any sports betting, casino, or downloadable poker apps. The whole 5Dimes mobile experience is available at their mobile site adapted for smartphones and tablets, no matter if you use iOS or Android mobile devices.
Can I get a bonus using the 5dimes app?
Yes, 5Dimes offers a pretty generous bonus system, but there are no exclusive offers for those who opt for the mobile version instead of the PC one. If you claimed your sports welcome bonus from the main website, you can’t opt for another one when you log in via the app.
Is the 5dimes app available for all smartphones?
Yes, it is. As you don’t need to download and install 5Dimes, there are no restrictions. All that you must have is a mobile browser and a stable Internet connection; your phone specs, memory space, iPhone and Android versions don’t matter.
Last updated on 11 Jan 2022 - 16:29
