Gioco Digitale – Review, User ratings and Bonuses

Gioco is only available in Italian, but accepts bettors worldwide. So, if you don’ t speak Italian, make sure you can use Google Translate or similar services. Overall, the site is easy to use, and you will barely have issues with the sign-up process, deposits and withdrawals, or placing bets in a sportsbook or casino.

To register, press the ‘Registrati Ora’ (Register) button in the right upper corner of the page. You can also try out a mobile version — it has the same registration process.

To sign up, you will need to do the following:

Registration panel

Make sure you indicate correct information, that coincides with your real details. If you make a mistake or provide a bookie with some wrong details, you will have to verify your account once again.

Make Your First Deposit

To replenish your account for the first time, go to the deposit tab and choose a payment method. Indicate your deposit amount and follow the further instructions you will see for a selected method. For instance, if you opted for a card deposit, you will need to indicate a card number, its expiration date, and a CVV code. PayPal payment will require signing in to your PayPal account, etc.

Make a Bets

You will see the event in your betslip. If you add several events, you can create a parlay or a system bet.

Get a Payout

Before you withdraw, make sure you are withdrawing your winnings: you can’t request a payout for your deposit or bonus money. Go to your account, find the withdrawal tab, and choose a convenient payment method. Follow the further instructions of the sportsbook and wait until your funds appear on your account. It might take up to several days, but if there is a delay, don’t hesitate to contact the customer support first, and then your bank or e-wallet provider.

Now that you know how to use the sportsbook, you might want to learn more about its legal status, accepted countries, and obviously its services: casino games and sports betting options. In the next block of our review, we will touch on these essentials to help you understand if Gioco is the right place for you.

Betting line

License and Legality

Being an Italian casino, Gioco Digitale works under the Autonomous Administration of State Monopolies — a gambling commission of Italy. The commission has strict rules towards bookies and casinos, so they can use only licensed proprietary software, provide users with high level of security, and of course guarantee fair payouts.

Available Countries for Online Sports Betting

Gioco Digitale doesn’t have any gambling licenses except the one issued by the Italian Gambling Commission. However, it doesn’t block users from other regions worldwide and accepts players worldwide. However, the overall product is primarily focused on Italian gamblers.

If you decided to join Gioco Digitale from abroad, make sure your local laws allow gambling or doesn’t prohibit wagering at remote online casinos and sports betting sites.

User Feedbacks About Gioco Digitale Sportsbook

Gioco Digitale has pretty controversial reviews. While some users find it a good platform, especially when it comes to slots and other casino games, the others complain about too small withdrawal limits and issues with their bonuses. Some players lost their accounts after being away for a couple of months.

However, we didn’t find any reviews that would become a direct proof of some scam.

It would be nice if Gioco’s support took care of the bad reviews and left some replies at review platforms, but actually not all sports betting sites and casinos have such a practice. The overall rating at of Gioco Digitale at various independent websites is average, but a bit lower than many other licensed Italian casinos and bookies normally have.

Sports Betting Markets

The number of sports is not the biggest one, but still comprehensive enough for a site that doesn’t focus on sports betting much. You can bet on about twenty sports, and also place political bets like on the Brazilian or US president’s election.

Betting Markets

The list of disciplines is very traditional and mainly targets soccer, tennis, and basketball fans.

The number of events is impressive.

For instance, you can find almost any available soccer match in all the existing leagues: from the EPL or MLS to Armenian Premier League.

To select a betting market, you can choose them from the drop-down list, or enter a match coupon of a particular event. The number of bets may reach about two hundred. For instance, you can see the following options for an average soccer game:

• Match Winner;
• Handicap;
• Totals: first/second halves/full time;
• Correct Score;
• Team to Score First and Win;
• Alternative Totals, and more.

You will barely find something very exotic like Asian handicaps, but overall, the selection of markets is more than okay for a recreational bettor.

Basketball coverage is also good: besides the NBA, you can wager on the Italian Serie A and Euroleague. The number of available markets rarely exceeds thirty, but it’s a normal average selection for a European bookmaker.

Tennis betting options include all ATP, WTA, ITF, Challenger, and Grand Slam events, with about twenty markets for every match.

Tennis betting markets

The rest of the disciplines are not really different from the other bookmakers, so if you want to wager on, say, boxing, table tennis, or Formula 1, you can safely do it at Gioco or any other sportsbook.

Unfortunately, Gioco doesn’t offer any options for eSports betting or any virtual sports competitions.

Gioco Digitale Odds

Gioco doesn’t offer sky-high odds, but you can find pretty competitive margins for selected markets and sports. For instance, some major soccer events, especially the ones within the Series A can include a margin of approximately 5,5%, while less popular ones come with the industry high 8%. Tennis and basketball margins vary between 6% and 8%, and may go higher in the live betting mode. Even the boosted odds promo doesn’t improve the situation too much, as the minimum margin we found for the promoted markets was a bit higher than 4%.

Live Betting Coverage

Gioco Digitale has a pretty comprehensive live wagering offer, with most popular games available in the in-play mode. The markets include last-minute bets, where you can wager on which team will score next, or what will happen in the next fifteen minutes. Many matches have live streams.

Live streaming service is available for everyone with a positive deposit or those who place bets on the broadcasted event.

Besides, Gioco has a convenient match center with live stats and accepts wagers pretty quickly, so it’s possible to catch the best offer during the constant odds fluctuation.

Live betting line

Gioco Digitale doesn’t have the largest bonus program ever. In fact, special offers are limited by a pretty modest welcome bonus and a couple of other promos for existing customers. Another thing that might be disappointing for those who want to play outside Italy: bonuses are not available for many countries.

First Deposit Bonus

The sports welcome bonus works the following way:

• Sign up at Gioco Digitale. If you qualify for the bonus, make your first deposit of at least €30 and instantly get €2,5 in the form of free bets;
• Send your personal ID (passport or any other identification document) to customer support and get the second part of the bonus: €2,5. To share your document, send it via an email, or download via a special form in your account.

Mind that you won’t get both first deposit bonuses if you pay via PayPal or Trustly. The wagering requirements are eight times: it means you need to wager €40 of your own money before you can withdraw your winnings. You have sixty days to rollover the bonus. The rollover counts only when you place in-play or pre-game wagers at odds from at least 2,5.

Bonuses section

Other Bonuses

The other promos are available for existing customers and can be applied several times. Here they are:

Combi+. A bonus allowing you to get up to 30% on your parlay winnings. The payout amount depends on the number of picks.

Boosted odds. A traditional promo that makes selected markets more profitable due to higher odds. Most of such markets are props or combo bets, for instance:

• Chelsea wins and both teams score: 5.50;
• Karim Benzema scores the first goal of the match: 6.00;
• Over 1,5 goals in the first half: 2.40;
• West Ham United wins and both teams score: 4.25.

The daily choice of boosted odds markets is pretty big, but doesn’t include anything but soccer events within the major leagues.

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The casino is the main Gioco Digitale’s product, so we expect it to be no worse than the top popular European online gambling sites offer. The library is relatively extensive, and gives access to games from the most respectable software providers like IGT and Netent. The overall choice of providers is not so large, though. However, Gioco Digitale has a range of exclusive games, created by its in-house providers. Let’s look at the library in more detail.

Casino section

Available Gambling Games

The casino is divided into several parts.  The largest one is dedicated to all sorts of slots, but you can also opt for tables, card games, and some live dealer options. Here are the available categories:

• Slot Machines. Hundreds of various titles, including some exclusives like Book of Horus Jackpot Mania, Eye of Hathor, Book of Venus, and more. The library has Megaways slots, the Age of Gods series, and Jackpot Mania slots: Sweet Bonanza, Rise of Olympus, Gonzo’s Quest, Starburst, and more. You can also find a separate tab dedicated solely to jackpots;
• Slot Races. A tournament where you play selected slots and collect points. The leader of the tournament gets a cash prize. You have 100 spins; after they are over, you can sign up to the competition again;
• Table games. Several variants of roulette, blackjack, baccarat, and video poker. Among the classical titles, you can find some exclusive titles: European Roulette Pro, Terminator Roulette, Perfect Blackjack Pro, Black and Yellow Roulette, and more. The video poker portfolio includes such titles as Joker Poker, Deuces Wild, Jacks or Better, etc.
• Live Casino. About fifty titles from Evolution and Playtech with minimum bets starting from €0.5.

Live Casino

Casino Bonuses

The casino bonus program is much more attractive than the one you are offered for sports betting. Besides a generous welcome package, players can grab various promos for slots, tables, and bingo games.

• Casino Welcome Bonus: a 100% deposit match of up to €500 plus 350 free spins. 50 free spins are exclusively available for the Book of Ra, and the rest 300 can be used for more than 700 games. A minimum deposit is €10;
• Bingo Welcome Bonus: a 50% first deposit match of up to €50;
• Promos, bonus rounds, and tournaments for various selected slots.

In this block, we will consider Gioco Digitale’s payment methods and other technical factors like customer service and mobile experience.

Usability of Gioco Digitale Betting Site

Gioco Digitale has a relatively convenient layout similar to most European bookies. It’s a bit more user-friendly if you use a mobile version or an app: the simplified design makes the whole experience much more intuitive.

The design is pretty minimalistic, without any extraordinary solutions. However, you can’t switch a language version and will have to do with the Italian one. The same is with the default odds format settings: you only have decimal odds, so the bookie is obviously not convenient for American and British gamblers.

Top sports with the most lucrative markets and available events are highlighted in the center of the page; so are the major live matches and a Quick Bet option.

Example of placing a bet

The bet slip is standard, with three betting variants: single, parlay, and multiple bets. The bet slip settings allow you to choose between accepting all odds, or not accepting them if they changed.

Withdrawal and Payment Methods

Gioco is not the most generous bookmaker in terms of payment methods and doesn’t offer much to choose from. Most methods are available exclusively for the residents of Italy, while the others can have restrictions in particular countries. For instance, users from particular regions can’t use bank cards. The most popular method among locals is PostePay, the national post office that allows you to cash funds to prepaid cards and pay anywhere you want — including gambling sites.

Gioco Digitale Sportsbook App

Gioco features a set of native apps available for iOS and Android users. There are separate apps for every activity that Gioco offers to its customers. So, you can download a dedicated casino app, a sports betting app, and poker or bingo app.

All the apps are available via the same Gioco Digitale account, and you can do the same things you can at the main website.

The apps have pretty high ratings at the App Store and Google Play, and work fine, without lags and crashes. Besides, all of them are very-well adapted for various types of screens and the simplified layout makes the mobile experience really convenient.

Customer Support Service

Gioco’s customer support is available in several languages, including Italian, English, and Spanish.

Help center

You can contact it 24/7 via the following methods:

• Live Chat: available on the website, in the mobile version, and all apps;
• Email.

The chat works quickly, so you can be sure to get a reply within maximum a minute. Although we came across some complaints about agents being rude, our experience was pretty okay and we got friendly and polite replies.

Before you reach the customer support, take a look at the FAQ section. It contains a large number of articles on the most essential topics, so you are very likely to find what you need there. Still, don’t forget the FAQ, like the rest of the site’s content is in Italian, which might make it harder to get.

Gioco is a pretty average sportsbook and casino, but it might be a good place for slot lovers. It has a wide library of exclusive and popular slots, including jackpots, and a live dealer casino. Unlike in many modern online casinos, you can’t try out any games in a demo mode, but the minimum deposit and stakes are low enough. The sports betting section is quite mediocre but allows you to find some good odds for selected markets. It will mainly suit soccer bettors, but won’t be probably interesting for professionals and high rollers.