The Gotocasino website is officially owned by Des Sports Informatiques, based in Costa Rica. The company began working with bets back in 1998, and today it sees its mission in delivering safe and secure top-notch service to customers worldwide.
GoTo Entertainment claims to have excellent customer service and one of the company’s main strengths is stable payouts.
The company has innovative gaming software that allows the company to provide high-quality games and betting services to customers all over the world.
Gotocasino Overall Info 2021
The main disadvantage of the bookmaker is that the site is not available everywhere: Access to the site is automatically blocked in some countries. It prevents many players from accessing the platform and making bets.
The strongest sides of Gotocasino are the modern technologies and the latest software is constantly improved to meet customers’ needs and hi-tech innovations.
The main goal of the platform was to ensure the reliability of betting for customers. According to the owners, the idea of delivering a high-end service and providing a reliable space to sports bettors is a source of inspiration for GoTo Entertainment.
The company’s benefits are based on customer loyalty. Gotocasino team constantly strives to adapt to the needs and desires of players. Trusting relationships with customers allow the company to grow and develop.
The company also takes an active part in various charity events. Some of them are held in conjunction with US radio stations and newspapers, so the brand is pretty recognizable.
Website and Design
The design of the site is quite minimalistic – the white background allows you to quickly see the information you need, and the dark blue and black design of the upper and lower parts of the site help to highlight the main blocks for the convenience of users.
The slider shows current promotions. There is also a support service on the site, which users can contact in case of disputable situations or in case of any questions regarding the bettor’s work.
Before placing bets, you need to understand what odds mean. The odds are the amount that the bookmaker will pay if your bet wins multiplied by your stake. In addition, odds show a probability of a particular outcome. However, not all bookmakers give the same odds – each company has different analysis centers and forecasts; besides, there is a margin added to the odds. A margin is a percentage a bettor pays to a bookmaker and guarantees that a sportsbook will get its profit even if a punter wins.
Gotocasino offers competitive odds with an overall adequate margin; it guarantees you a good return on winning bets.
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A great advantage of the company is the presence of a large number of bet types and a good bonus system. For example, the following types of bonuses are available to customers:
- 50% bonus for depositing cash into the account can be received by both new and existing players;
- Every client who makes a deposit in any convenient way can receive a welcome bonus. The bonus amount is 20%;
- 15% Cash Reload Bonus;
- With weekly casino losses, the player receives 10% cashback;
- Referral bonus $50;
- Birthday Bonus;
- Bad Line Bonus $ 25 Free.
Is Gotocasino scum or not?
Despite the fact that we did not manage to find license information on the site, Gotocasino assures players of its crystal clear reputation. Customer reviews, and obviously more reliable sources, are mainly positive; still, there is negative feedback, too, and the company’s reputation and credibility remain a controversial matter to us.
Although we did not find official documents anywhere at Gotocasino’s site, it claims to be a fully licensed company with the right to legally conduct business in Costa Rica.
A little about Gotocasino’s rules and restrictions: punters are not allowed to place bets if they are under 18 years. The company keeps the personal data of each user (including age, surname, name, residence address, betting history) in strict confidence and does not transfer it to third parties.
Countries & Languages
In some countries, access to the Gotocasino website is closed, so users from particular regions cannot use the company’s services and place bets.
The list of countries that have access to the company’s website is governed by the laws of Costa Rica since the company is officially registered there and is subject to the laws of this state.
There is no detailed information on the site about which license the company has. The Terms and Conditions section only says that the company’s website indicates that it is fully licensed and has the right to conduct business in Costa Rica.
You can place bets from your mobile phone or tablet using a mobile version of the website. Gotocasino did not release a native app, but its mobile version is convenient enough to replace a downloadable application.
The process of withdrawing funds on the site is quite convenient: it is fully automated by an online cash register. The company accepts payout requests every day, except weekends.
To receive your winnings on the day of request, you must claim your payout before 12 noon.
The requests that were sent after this time will only be processed the next day.
Once a month, each customer can receive one free payment, regardless of which payment method they choose.
If the client wants to return his funds, the company reserves the right to refund the amount or deny the refund request. Refunds are not available for all credit/debit cards. Refunds are processed instantly, but each bank can carry out this process for a different amount of time – usually, it takes no more than 3 days, but it can take up to 7 business days.
All details of your operations can be found in your personal account. To proceed with your withdrawal, Gotocasino may request additional documents, including credit card copy, personal ID, or other documents, in order to prevent fraud.
You can use different methods to make a deposit to your account, such as credit cards, online transfers, or e-wallets.
The company can charge a commission for deposits and withdrawals, so check the terms and conditions for every payment method you select.
One of the company’s advantages is the fast work of the support team. The site contains contact information that customers can use to ask any questions regarding the work of the company or to resolve controversial situations.
Compare with Top
Let’s compare Gotocasino with the top three bookmakers from our rating, for example, with 1win, William Hill, and Unibet.
If we will compare Gotocasino vs Betway – we shall say that betway has many advantages, for example, lucrative bonuses, 100% on the first deposit. And the company stimulates regular customers thanks to the rating of active players. For each bet, the client can receive points that affect his rating in the final table for the month. The winners receive cash prizes. As we said earlier, Gotocasino also has a good bonus system that attracts customers.
Bookmaker William Hill has long established itself as a reliable betting platform. The pros include an excellent reputation that guarantees the reliability of the office; a wide variety of rates; a wide range of methods for depositing and withdrawing funds; round-the-clock work of the technical support service for users like at Gotocasino which also has a good customer support and a good reputation and reliability of the office.
Unibet, which is one of the most famous poker rooms, is also known for its good reputation – like William Hill and Gotocasino. A very strong argument in favor of the company is that it returns 50% of the first bet to the user if it loses.
To conclude this review we can say that Gotocasino has many advantages and at some point is quite similar to other bookmakers which have top positions in our rating.
Last updated on 27 Oct 2022 - 12:14