Sisal Entertainment is an Italian sports betting and online casino brand, owning a gambling site and retail bookmakers. The Sisal.it site offers all forms of digital gaming entertainment, including poker, bingo, and lotto. Available exclusively for the Italian residents, it has become one of the leading local providers, with plenty of rewards and grateful customer reviews.
Sisal is regulated by the Italian gaming board and has an integrity certificate from Gaming Laboratories International, the independent testing laboratory. It proves that Sisal casino and sportsbook work fairly and provide customers with a high-quality gambling product in both retail shops and online.
Let’s give a closer look to how Sisal works and what it offers to sports bettors and casino players.
Pros and Cons
A trusted platform
Sisal is an established brand, regulated by the Italian Gaming Board.
Sisal doesn’t delay withdrawals and offers a big range of convenient methods.
You can get an iOS or an Android app for sports betting and casino gaming
The betting margin usually exceeds the industry-average 5% and rarely goes below this percentage.
Only Italian players accepted
You can only join Sisal if you have an Italian tax number.
No English version
Or any other one — Sisal is only available in Italian.
How to Use Sisal Betting Site?
Sisal is not much different from most sportsbooks and offers easy and quick registration, deposits, and withdrawals. Here is a brief instruction on how to use Sisal.
Registration. To sign up at Sisal, you must be at least 18 years old and be an Italian fiscal code holder.
The registration consists of the following simple steps:
Enter your name as per passport;
Enter your tax code or indicate your date of birth and region so that Sisal calculates it itself;
Indicate your domestic and residential addresses, including a ZIP code;
Indicate your email and mobile phone number. You will receive a phone verification code via SMS; enter it to a dedicated field to continue;
Create a unique username and a safe password;
Indicate your ID number or choose any other document from a drop-down list.
After you complete the sign-up process, you will need to complete one more step. It involves sending the copy of your personal ID by email so that the customer support checks it and confirm your account. You might need to repeat it, if your document expires.
Making your first deposit. To grab your welcome bonus and place a bet, you need to fulfill your account first. Go to your account and choose a deposit tab. Select a payment method, indicate your deposit amount, and follow the next instructions. For instance, you will need to indicate your card details if you chose Visa or Mastercard payment. Alternatively, you can obtain a Sisal prepaid card in a betting store nearby, or deposit in cash in the same retail store. All deposits arrive instantly, so you can immediately get down to making your first wagers.
Placing a bet. To make a bet, choose a sport and a match from a pre-game or live betting section. Select an outcome you want to bet on, for instance, Lazio to win a match against Genoa. Click on the odds for the selected outcome, and you will see it appeared in your bet slip.
If you add more wagers from various matches, you can create multiple bets: parlays or systems. For more information on the bet types and rules, visit the FAQ section of Sisal.
After you are ready with all picks, indicate your stake amount and confirm your wager.
A bet slip will automatically show your potential win from your stake. You can either confirm a bet or book it to fix pre-match odds and pay for it later in a retail betting shop.
Making a withdrawal. You can withdraw funds only if they are your winnings. You can’t request a payout of your bonus money, or your deposit. So, if you need to refund what you deposited, send a request to the customer support. If you want to withdraw what you won, go to your account, find a Withdraw tab, and choose a convenient payout option. Follow the instructions, and wait until your funds appear in your wallet or on your bank account. It may take up to three working days depending on your method. Alternatively, you can request a payout at the point of sale and instantly get your winnings in cash.
Sisal: Sportsbook Overview
Sisal sportsbook is divided into several sections as follows:
- Online Betting;
- Live Betting;
- Virtual Sports;
- Horse Racing;
Besides, Sisal has an online casino with slots, table games, quick games, lottery games, and a live casino.
As a European bookmaker, Sisal pays much attention to soccer. It offers odds for almost all major and minor leagues worldwide. For instance, not every sportsbook has Swedish IV Division or Thai League 2 in its coverage. The coverage of a major soccer game may exceed 1,500 markets, including bets on demand. Let’s look at a small part of a match coupon: to give you an example, we took a Genoa vs. Lazio game, available for wagering at the moment of creating the Sisal review. Here is what you can wager on besides the most common 1X2, Handicap, and Totals markets:
- Goal/No Goal;
- Players Props: Score in the 90, Double/Triple or more, Goals and Assist, etc.;
- Team to Score First;
- The most scoring half;
- Combo bets: 1X2 + Goal/No Goal, and more;
- Last- Minute Goal;
- Over/Under and Totals for the 1st
The full coverage is, of course, significantly wider, but if you still lack some markets, you can create them yourself. Bettors can suggest their own odds and sports markets at a dedicated section of Sisal. Simply choose a sport and write your request in a contact field. If your market is approved, you will see it in a match coupon. Other players can also bet on your market, just like you can make wagers on markets suggested by your fellow bettors.
Getting back to traditional betting and the other sports, you will barely find the same comprehensive coverage for most other disciplines. In fact, there are not too many of them: you will find all the most traditional European and US sports like basketball, tennis, table tennis, golf, ice hockey, and more. There are also eSports options, but not too many of them. For instance, at the moment of creating this review we saw only one available event within the LOL North America Spring Split tournament.
You can find a pretty good choice of basketball markets: for instance, an average NBA event will include about 300 bets.
Live betting is available, and mainly involves top soccer games, NBA events, and biggest tennis matches. There is a live streaming service, but streams are not available for every single event. Instead, you can see the match stats updated in real time. The coverage is average, with some last-minute bets and the most popular in-play markets.
Sisal betting odds vary between 4% and 8%, depending on a market and an event. Most soccer matches and their top popular bets have an average 5% margin, that can decrease to about 4,80%. However, you won’t find anything more profitable, so Sisal is pretty mediocre in terms of price.
What Bonuses Sisal Offers
Sisal has a package of welcome bonuses to choose from and a loyalty program for existing customers. Here are the bonuses you can opt for as a new player:
- Sports Welcome Bonus. Join Sisal and send your confirmation document. Get a bonus: a 50% match to the first deposit of up to €50. Besides, you can collect Sisal points for making wagers at odds from 2.0 and exchange every 10 points for €1. You can collect overall €300 in thirty weeks. No bonus code required.
- Casino Welcome Bonus. Join Sisal and send the validation document. After it is approved, you are eligible to claim a 10% deposit bonus of up to €100. No bonus code required.
- Temporary promos. Sisal offers a range of seasonal promos for particular events and leagues. For instance, you can win up to 10,000 points for betting on the Naples-Florentina match, make predictions on the Serie A matches and win cash prizes, place bets on the Premier League games and win free bets, and more.
- Loyalty program. Every activity at Sisal brings you loyalty points. These points accumulate to give you access to higher levels of the program and the VIP status. Loyalty points can be exchanged for playing funds. The higher your loyalty status is, the quicker you accumulate bonus points.
If you join Sisal in one of its sports betting offices, you can still grab the bonuses.
Available Payments and Withdrawal Methods
Sisal offers a pretty generous selection of payment methods, including online options and cash payments at retail sportsbooks. All deposits and withdrawals are free, but your bank or e-wallet provider can charge some commissions.
To withdraw funds, you need to verify your identity first. If you did it some time ago, make sure your documents are still valid.
|Payment method||Minimum deposit||Deposit time||Withdrawal time|
|Sisal prepaid card||€1||Instant||24 hours|
|Visa/Mastercard cards||€1||Instant||3 business days|
|PostePay||€1||Instant||3 business days|
|Bank Transfer||n/a||2-3 business days||3 business days|
|Post Office Money Transfer||–||–||4-5 business days|
|Point of Sale||n/a||Instant||Instant|
Sisal Mobile Version
Sisal has a simplified version for mobile phones that perfectly fits every type of screen. However, you can also download a mobile app: there are dedicated apps for iOS and Android. The iOS app is available directly in the AppStore.
To get an app for an Android smartphone or tablet, you need to download an apk. file from the Sisal mobile site. After you get the file, install it on your device, and then log in to your Sisal account — or create a new one.
The app has the same set of services and allows you to place sports wagers, play casino games, rollover bonuses, contact customer support, etc. It works fine, without lags or crashes, and gives you access to very intuitive and convenient mobile experience.
Sisal offers a 24/7 customer service and keeps it on a very high level. In 2021, Sisal gained a Customer Service Operator title from the prestigious EGR Italy Awards, and keeps doing its best to satisfy customers. Here is how you can reach Sisal anytime you need:
- Live Chat. In most cases, the customer support team replies within thirty seconds. Most of the agents speak both Italian and English;
- Phone number. Toll-free number available all over Italy;
- Email. Several email address for various purposes: account verification, general questions, finance, and games.
- Personal visit. Sisal offers a personal appointment at one of the retail offices. You need to book it in advance via the Sisal online website.
If you don’t want to contact the customer service, you can check out the FAQ section. It contains several sections with detailed solutions for most possible issues: from access to an account and games to deposits, withdrawals, and bonuses.
Besides, you can visit Sisal blog: it contains many insights on various sports and might be helpful for beginning bettors.
The Sisal site is intuitive and user-friendly. Although it’s not translated to any languages and is available only in Italian, it’s still easy to find all sections you need.
Each section has a user-friendly layout with an easy-to-use navigation. The site works fine on both mobile devices and PC, and doesn’t lag even during major popular live betting events. Overall, Sisal Group products will be interesting to soccer betting fans and probably casino lovers. It definitely targets casual punters, not professionals, and offers pretty mediocre odds. However, you can be sure that you are dealing with a safe place that has a crystal-clear reputation and is regulated by Italian authorities.
Sisal offers a range of convenient banking methods and cash payments. You can withdraw funds using a credit or a debit card, a Sisal prepaid card, e-wallets like PayPal, Neteller, and Skrill, and bank transfers. Besides, you can visit a Sisal betting shop and request a payout in cash on the spot.
Yes, Sisal features native apps for iOS and Android. You can use both versions to reach all the services available at the website, including deposits and withdrawals.
Sisal is available in all countries that don’t block online gambling platforms. However, you can join Sisal sportsbook and casino only if you have an Italian tax code.
The minimum deposit is €1 if you pay via a Visa or a Mastercard debit or credit card, or a Sisal prepaid card. The other methods imply a minimum deposit of €10.
Last updated on 13 Feb 2023 - 19:44